Your premium finance questions, answered.
The following are questions we hear most often from customers, agents, and new prospects about account management, payments, and how our process works.
Frequently Asked Questions
Premium Finance Questions
Premium financing is the process of financing an insurance policy, similar to how someone finances a home or vehicle. A down payment is required and the remaining balance is spread across equal monthly installments.
Interest Rate refers to the annual cost of a loan as a percentage. APR includes fees along with the annual cost of the loan as a percentage.
A few of the industries we serve include Transportation, Logging, Staffing, Municipalities, Construction, Small Business, Restaurants, and Bars.
We are licensed in Alabama, Mississippi, Georgia, and Louisiana.
Yes. We are happy to connect prospective agents and brokers with existing partners for reference.
Customer Questions
Your customer login information can be found at the top of your Notice of Acceptance and on every billing statement.
The portfolio code is 1125.
Customers return the signed copy to their agent. The agent then sends a copy of the agreement to Southern Access Capital.
Any questions regarding your policy coverage should be directed to your insurance agent.
A returned payment will be treated as a default. There is a fee for handling a returned (unpaid) check.
We offer several ways to pay insurance premiums monthly and accept credit cards, checks, and e-payments.
Yes. Fees vary depending on check or credit card payment type.
No. An early payoff is prorated.
Final Cancellation Notices are sent 15 days past the monthly due date.
Yes. Only your insurance company can reinstate a policy. Contact your agent to determine if insurance coverage is in force and will be continued.
Agent Questions
Password resets are sent to the email address on file with the account.
Account status can be found online. You may also call 1-800-806-1244 or email info@southernaccesscapital.com for assistance.
Yes. The standard credit card processing fee will apply.
Yes. Please send in a signed Authorization Form or post an e-payment.
These notices are found under the documents section of the account.
Email a copy of the policy quote to our team. A representative will send back a finance agreement.
Yes. Endorsements require a sufficient down payment like the original premium.
There is an option to place up to a 5-day cancellation hold on accounts.
Billing methods can be updated online under the terms section of the account, or by emailing our team.
Yes.
Still have questions?
Southern Access Capital continually works with clients to improve insurance payment options. For more information, or if you have any other questions about our premium finance services, contact us by email or by phone.
Ready to take the next step?
Connect with our Birmingham team to explore premium finance options for your agency or policy.